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From the Wreckage to the Waiting Room: How We Guide You Through Post Accident Challenges
Dear Friend,
The airbags hiss.
The radio still plays that song you hate.
Glass sparkles like cruel confetti across the dashboard.
And in the silence that follows, the world doesn’t stop—it speeds up.
Sirens. Questions. A tow truck driver demanding cash you don’t have.
You shouldn’t have to navigate this alone.
We’re Alla Kleban, Esq. and Lana Aronov, and we’ve been the calm voice on the other end of a 2 a.m. call more times than we can count.
Here’s exactly what happens after the crash—and how we walk beside you, every shaky step, from the wreckage to the waiting room… and all the way home.
Step 1: The Tow Truck Argument (While You’re Still Bleeding)
The driver shrugs: “Insurance? That’ll be $400 up front.”
You’re holding a napkin to your forehead, kids crying in the back.
What we do:
We’re already on speakerphone.
We step in right away to prevent unnecessary charges and to make sure your vehicle is handled properly. We speak directly with the tow operator so you are not pressured while injured.
The truck backs off. Your wallet stays closed. You breathe.
Step 2: The Rental Car Denial (Because ‘Policy Limits’ Sound Like a Threat)
You limp to the counter with a police report in hand.
“Sorry, ma’am—your coverage only pays $30/day. This minivan’s $85.”
What we do:
Lana’s texting the claims adjuster before you finish the sentence.
We activate uninsured/underinsured motorist coverage most people don’t know they have.
Suddenly, the keys to a safe, reliable car are in your palm—no out-of-pocket, no excuses.
Step 3: The Insurance Call Labeling You at Fault (While You’re Still in a Neck Brace)
Your phone buzzes: “Just confirming—you ran the red light?”
You weren’t even driving.
What we do:
We take the phone.
“Alla here. Send all correspondence to our office. Effective immediately, you speak to us.”
We gather the traffic-cam footage, the witness statements, the car's black-box data.
Fault flips faster than their script.
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Step 4: The Midnight Panic (When the ‘What-Ifs’ Hit Hardest)
3:17 a.m. You jolt awake—Did I miss a bill? Will they total my car?
What we do:
Our after-hours line is us—not a call center.
“Alla picked up on the second ring. ‘Hey there. The car’s covered. Sleep. We’ve got tomorrow.’”
Back in the Driveway
Weeks later, you stand where the crash happened.
The skid marks are gone.
Your new rental gleams under the streetlight.
Your kid waves from the backseat—no more tears, just a juice box and a smile.
That’s when you realize:
The chaos didn’t win.
We answer at midnight. We fight while you heal.
Not because it’s our job.
Because it’s your life.
If the wreckage is still smoking in your rearview…
Call us.
We are available when you need us and can meet you wherever is most comfortable — our office, your home, or virtually.
You don’t have to hold it together alone.
Let us hold you.
With you every step of the way,
Kleban Law Group
The lawyers who keep a spare phone charger in the glovebox—just in case your battery dies when you need us most.
